FAQ: How long will it take to get my bike serviced?
We aim to complete most pre-booked jobs within the day. Walk ins generally will expect a 2-3 day turnaround – we will let you know when you drop off your beautiful bike.
Many of our customers use their bikes to commute daily, so we offer a "same-day" service so you never lose momentum. These are available on weekdays, and need to be booked in advance. Drop your bike to us first thing and it'll be done by the end of day.
Do you have an e-bike? Please bring you battery key – removing and checking the battery is part of a routine service.
When you bike is ready to be collected, we will send you a text.
**There may be times when it can take a little longer to get your bike through the workshop. For example, if your bikes needs parts that we do not carry in stock, we might need a little more time. We will let you know if this is the case and can loan you a bike if you're in a pinch (subject to availability).