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FAQ: How long will my order take to arrive?

Delivery times depend on whether your item is in stock, needs to come from a supplier, or is a special order or custom build.

Please contact us before ordering if you need delivery by a particular date. We will confirm availability and an estimated timeframe for your order, and let you know about significant delays.

Special-order and import lead times are confirmed separately before you commit. Delivery will be within the agreed timeframe or, where none is agreed, a reasonable time. Your legal remedies for delayed or failed delivery remain available.

For delivery charges, see our shipping information.

Read our full Terms & Conditions.