Workshop - a bit about servicing

A BIT ABOUT SERVICING

Do you service bikes?

Yes we do!
Our workshop services all types of bikes, including electric, cargo and sometimes even penny farthing.
We are also the authorised service centre for several e-bike systems, including Bosch, Impulse, Lekkie and Shimano STEPS.

How often should I have my bike serviced?

The recommended service interval for most bikes is 6 month for “regular” use (daily commuters), and 12 months for “light” use (occasional rides).
If you use your bike regularly, your bike will need regular servicing. In between services, it will sometimes be necessary to do minor work (for example, pumping tires, adjusting rim brakes for pad wear, and cleaning and lubing the chain).
If you use your bike lots, we can help you to learn these basics yourself so that you can save the services for the more significant work.

How do I get my bike serviced at your workshop?

Bring it here. We aim to make it as simple as possible to have your bike serviced. You can drop your bike off anytime within our opening hours.

We aim to complete most work with a day (for more detail on this, see our FAQ: How long will my service take?). You do not have to book in with us beforehand; however, you may wish to book in during the busier times (summer). This will allow us to reserve workshop time for you bike, so that you spend less time waiting.

You can book through our Workshop Page, or give us a call at the shop (here are our contact details).

When leaving your bike with us for a service, it is a good idea to remove your helmet, pannier bags, lights and other bulky or fragile detachables. We do take care to keep your bike and your things from being bumped around; however, our space is limited and we are grateful for all bikes that come without extras.